Privacy policy

What we collect

What you give us at checkout (name, shipping address, email) and standard analytics about how the store is used (pages visited, device type, referring site), collected via cookies and similar technologies.

What we use it for

• Fulfilling and shipping your order, and sending its tracking updates
• Answering support email about your order
• Measuring which pages and ads work, including via advertising partners such as Meta
• Legal obligations, such as tax records

What we never do

We do not sell your personal information, and we do not email marketing to addresses that only ever placed an order without opting in.

Cookies

We use cookies and similar technologies to keep items in your cart, remember preferences, measure performance and prevent fraud. You can disable cookies in your browser, though some features — the cart among them — stop working.

Who we share it with

We do not sell your data. It is shared only with the providers needed to run the store — payment processor, carriers, hosting, analytics and fraud prevention — or when the law requires it.

Payment data

Payments are handled by secure, PCI-compliant providers. Grimora never sees or stores your full card number on its own systems.

Your choices

Email support@veilmoor-ofc.com to request a copy or deletion of your data. Residents of states with privacy statutes (including California) may exercise their rights under those laws through the same address.

Do not sell or share my personal information

We do not sell your personal information for money. We do share limited activity data (pages viewed, items added to cart, purchases) with advertising partners such as Meta so we can measure and target ads — which some state privacy laws, including California's, treat as sharing for targeted advertising.

To opt out, email support@veilmoor-ofc.com with the subject Do Not Share. We action it within 15 business days and reply when it is done; you do not need an account, and we never ask for anything beyond the email address you ordered with. You can also turn off cookies in your browser, which stops the same sharing on this device.

Categories we collect: identifiers (name, email, shipping address), commercial information (what you ordered), and internet activity (pages visited, device type, referring site). We keep order records as long as tax law requires and analytics data for 24 months.

Accessibility

We build this store to be usable with a keyboard and a screen reader. If something here blocks you, write to support@veilmoor-ofc.com and we will fix it and tell you when it is done.